PRIVACY POLICY

Privacy Policy

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website. By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

Personal Information may include:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely via third-party gateways)

  • Purchase history

Non-Personal Information may include:

  • Browser type and version

  • Device information

  • IP address

  • Cookies and usage data

  • Pages visited and time spent on the site

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Provide customer service and respond to inquiries

  • Send transactional and promotional emails

  • Improve website functionality and user experience

  • Comply with legal obligations

  • Prevent fraud and secure transactions

3. Sharing Your Information

We do not sell your personal information. We may share it with:

  • Trusted service providers (e.g., payment processors, shipping partners) who help us operate our business

  • Legal authorities, if required by law or to protect our rights

  • Marketing platforms (e.g., email services, analytics tools) to deliver targeted communications—only with your consent where required

All third-party service providers are contractually obligated to keep your data secure and use it only for specified purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Understand user behavior and preferences

  • Provide a personalized shopping experience

  • Measure and improve advertising effectiveness

You can control cookie preferences through your browser settings. Disabling cookies may impact website functionality.

5. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, including:

  • Order history (for record-keeping and legal compliance)

  • Communication history (to support customer service)

  • Analytical data (to improve services)

6. Data Security

We implement industry-standard security measures to protect your information, including:

  • Secure Socket Layer (SSL) encryption

  • Firewalls and intrusion detection systems

  • Access control and regular security audits

Despite these measures, no system is completely secure, and we cannot guarantee absolute security of your data.

7. Your Rights

Depending on your location, you may have rights including:

  • Accessing the data we hold about you

  • Requesting corrections or updates

  • Requesting deletion of your data

  • Objecting to or limiting certain uses of your data

  • Withdrawing consent (where applicable)

To exercise any of these rights, please contact us using the details provided below.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal data from children without verified parental consent.

9. International Users

If you are accessing our site from outside your country of residence, be aware that your information may be transferred to and processed in other countries, including those with different data protection laws.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with the updated effective date. We encourage you to review it periodically.